Account Recovery

June 10, 2024

Setup an Account Recovery for your iPad or iPhone

Step 1 - Open Settings

Find Your Settings App. It may not be on the bottom dock but will be located somewhere on your device.

Steps 2 & 3 - Your Name > Sign-in & Security

Tap on your Name in the top left of your iPad or at the top of your iPhone, then tap Sign-in & Security

Step 4 - Account Recovery

Scroll down until you see "Account Recovery"

Step 5 - Add Account Recovery

Tap "Add Recovery Contact"

Step 6 - Add Account Recovery

Apple will highlight the importance of this contact being someone you know and trust. Tap "Add Recovery Contact again.

Step 7 - Add Suggestion or Choose Someone Else

Your device may suggest a Contact (Usually if you have Family Sharing set up. Otherwise Choose Someone Else. They must be an Apple user.

About the author 

Colin Dunkerley  -  Colin Dunkerley, better known as The iPad Man - has been helping seniors learn how to use the iPad and iPhone since 2012. More than 1800 seniors have either enjoyed his one on one tuition or participated in small group courses to improve their iPad skills. Plus more than 12,500 people follow his tips & updates on Facebook. (

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